Shipping policy
Last Updated
September 14, 2026
Zayamind aims to provide clear and straightforward shipping information for every order. This Shipping Policy explains our order processing times, estimated shipping times, shipping costs, and delivery-related information.
Order Processing Time
Orders are reviewed and processed after successful payment confirmation.
Our standard order processing time is 1–3 business days.
Processing time refers to the time required to review, prepare, and process your order before it is handed over to the carrier for shipment. Processing times may take longer when additional payment verification or order review is required.
Shipping Time
For orders shipped within the United States, the estimated shipping time is 6–9 business days after the order has been processed.
Estimated shipping time does not include the order processing period.
Delivery estimates are provided for general guidance and are not guaranteed delivery dates.
Shipping Cost
We offer free shipping for orders shipped within the United States.
Shipping Destinations
We primarily serve customers in the United States. Shipping availability may depend on the delivery address and the options available at checkout.
Order Tracking
When tracking information is available for your shipment, it may be provided to you after your order has been shipped.
Tracking information is provided by the applicable carrier and may take some time to become active after shipment.
Once a package has been transferred to the carrier, tracking updates and delivery operations are handled by the applicable carrier.
Delivery Delays
Delivery may be delayed because of carrier operations, severe weather, holidays, address issues, transportation disruptions, or other circumstances outside our reasonable control.
If your order appears to be delayed, please contact us with your order number so that we can review the available shipping information.
Incorrect or Incomplete Shipping Address
Please make sure that your shipping information is complete and accurate when placing your order.
If you notice an incorrect shipping address after placing an order, contact us as soon as possible. Because orders may enter processing shortly after payment confirmation, we cannot guarantee that an address change can be made after processing has started.
Zayamind is not responsible for delays or delivery problems caused by incorrect or incomplete address information provided by the customer, subject to applicable law.
Lost, Damaged, or Incorrect Deliveries
If your order arrives damaged, contains an incorrect item, or appears to have a delivery problem, please contact us as soon as possible with your order number and relevant details.
We may request photographs, tracking information, or other information needed to review the issue and determine the appropriate next steps.
International Orders
If international shipping is available for a particular destination, shipping availability, delivery estimates, and applicable charges will depend on the destination and the options available at checkout.
Customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or applicable authorities, where applicable.
Any such charges are generally determined by the destination country and are outside Zayamind's control.
Contact Information
If you have questions about shipping or delivery, please contact us:
Store Name
Zayamind
Email
hello@zayamind.com
Phone
+1 520-567-1344
Business Address
223 2nd Ave NE
Aberdeen, SD 57401
United States
Customer Support Hours
Monday–Friday: 9:00 AM–5:00 PM CT
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